Talcott Resolution 2021 Life Insurance Company Review


Talcott Resolution is not one of our top rated life insurance companies. You can check out our list of the best life insurance companies for what we think are better options.

Benefits explained

  • Management of existing annuities: Although it does not take new business, Talcott Resolution still serves active annuity accounts.
  • Fonts issued through Prudential: Talcott Resolution policies are issued and managed by Prudential.

Disadvantages Explained

  • No longer accepting new business: Even with good grades, Talcott Resolution is not an option for new life insurance policies.
  • Policy information not available: No policy information is available for older Talcott Resolution life insurance policies.

Packages available

The best life insurance companies offer several types of life insurance, such as whole life, term, universal, and final coverage.

However, Talcott Resolution Life Insurance Company no longer sells life insurance policies.

Talcott Resolution Life Insurance Company does not actively sell life insurance policies.

Jumpers available

Endorsements are complementary coverage options that offer personalized protection in addition to existing insurance coverage. There are many common life insurance riders, such as child or spousal coverage riders, waiver of premium riders, and accelerated death benefit riders.

However, since Talcott Resolution does not sell life insurance, no rider is available.

Customer service

To contact Talcott Resolution Life Insurance Company, customer support is available through several departments.

Talcott Resolution Life Insurance Company
1 Griffin North Road
Windsor, CT 06095

Contact details
Working hours Telephone
General Information Monday to Thursday: 8 a.m. to 7 p.m. EST; Friday: 9:15 a.m. to 6:00 p.m. EST 1-800-862-6668
Life insurance Monday to Friday: 8:30 a.m. to 7 p.m. EST Traditional life: 1-800-243-5433; Variable life: 1-800-231-5453
Annuities Monday to Thursday: 8 a.m. to 7 p.m. EST; Friday: 9:15 a.m. to 6:00 p.m. EST In force: 1-800-862-6668; Home: 1-877-372-2935

Complaints index

One of the best ways to gauge a company’s customer satisfaction is to look at its Consumer Complaints Index from the National Association of Insurance Commissioners (NAIC). Each year, the NAIC collects data on customer complaints and assigns each insurance provider a score using a benchmark of 1.00.

In 2020, Talcott Resolution received a score of 0.80 and a score of 0.61 in 2019. These below average scores are significantly better than its 2018 score of 1.11.

Third party evaluations

AM Best is another popular insurance rating provider that assigns ratings based on financial strength. When a business scores high, it often means efficient and reliable complaints handling. However, Talcott Resolution lags behind industry average scores with a B ++ (Good) rating from AM Best.

Cancellation policy

Any remaining Talcott resolution policies can be canceled by calling 1-800-862-6668. Please note that there may be fees and surrender charges associated with canceling certain life insurance or annuity policies.


Since Talcott Resolution does not sell new policies, pricing is not available. However, you can get personalized pricing directly through Prudential.

The price of life insurance generally depends on several rate factors. This includes the applicant’s age, medical record and family history. Gender is another factor that can impact price, with most providers calculating rates not based on current gender identity, but rather based on your sex at birth.

To price life insurance, you can contact Prudential or another well-rated life insurer.


To better understand how Talcott Resolution performs relative to the rest of the industry, we rate New York Life as one of our top life insurance companies. New York Life is the third largest company in the industry and is significantly larger than Talcott Resolution, which has no plans available. Talcott Resolution’s $ 310 million dividends are only a fraction of New York Life’s $ 1.9 billion dividends.

Talcott Resolution New York life
Market share 0.018% Third largest in the United States, 5.7%
Number of packages 0 ten
Dividends for 2020 $ 310 million $ 1.9 billion
Discounts on the wellness program / Incentives to quit smoking N / A N / A
Method of service N / A Agents
AM Best grade B ++ (Good) A ++ (Superior)
Price ranking N / A Better than most
Trend in complaints 0.08 Excellent 0.15 Excellent

Final verdict

Life insurance is no longer available to new clients of Talcott Resolution Life Insurance Company. However, Prudential can assist you with new policies as a previous issuer of Talcott Resolution Policies.

Our methodology: How we review life insurance companies

To find the best life insurance companies today, we use Investopedia’s life insurance review methodology to rate life insurance companies, offering a systematic analysis of today’s leading insurance providers. ‘hui. We compare and analyze critical factors, such as coverage and available endorsements, prices and eligibility requirements. We also refer to leading industry rating providers, such as AM Best and the National Association of Insurance Commissioners, to determine financial strength and client satisfaction. Based on these and other factors, we present an initial and comprehensive overview of each insurance provider so that you can choose the best provider for you.

Investopedia requires that writers use primary sources to support their work. These include white papers, government data, original reports, and interviews with industry experts. We also reference original research from other reputable publishers where applicable. You can read more about the standards we follow to produce accurate and unbiased content in our editorial policy.

  1. NAIC. “Refined SIC Results. “Accessed September 3, 2021.

  2. AM the best. “Talcott Resolution Life Insurance Company | Company Profile. “Accessed September 3, 2021.


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