Mass. AG Healey: Insurance Company to Pay $ 625,000 to Resolve Claims Regarding Illegal and Deceptive Health Insurance Sales


Boston, Massachusetts, November 2Massachusetts Attorney General Maura healey issued the following press release:

A Floridathe insurance agency agreed to pay $ 625,000, including consumer restitution, to address allegations that he used deceptive and illegal practices to sell health plans to Massachusetts consumers, attorney general Maura healey announced today.

Massachusetts has strict regulations regarding the marketing and sale of health insurance for one reason: to prevent companies like this from taking advantage of people regarding something as serious and essential as health care. “Said AG Healey.” We have taken action against this company for engaging in deceptive practices in violation of these regulations and obtaining financial redress for aggrieved consumers. “

According to the complaint filed in Suffolk Superior Court, Health Plan Intermediaries Holdings, LLC (HPIH) d / b / a Innovations in health insurance, sold health insurance plans to Massachusetts consumers of Unified Life Insurance Company who were not authorized for sale and engaged in several other deceptive practices. These practices include claiming that unauthorized health insurance covers services that it in effect excluded, describing limited health insurance as comprehensive, and portraying coverage limitations as positive rather than negative.

Under the consent judgment approved by the Superior court, HPIH must pay $ 625,000, including $ 515,000 for consumer relief, which will be distributed by HPIH to buyers of the unified plan. The company will also pay $ 100,000 in Commonwealth Civil Sanctions and $ 10,000 for the cost of the investigation. Under the regulations, HPIH is also prohibited from selling non-Medicare health plans in Massachusetts for one year.

In the past, the AG’s office has taken action against other insurance companies for related and similar issues regarding health plans, including UnitedHealth insurance companies and United Life Insurance Company.

Consumers concerned about illegal health insurance practices in Massachusetts please call the GA helpline at (888) 830-6277.

This case was handled by the Deputy Attorney General Emiliano Mazlen, with the help of the division manager Eric Gold from AG Healey’s healthcare division, and Antoine Crespi from AG Healey’s Civil Investigations Division.


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