Insurance company sees 31% increase in claims related to VR headsets and peripherals


Insurance claims related to VR devices have apparently skyrocketed over the past year. Be careful not to become a danger to yourself or others when you put on this helmet next time.

According to a UK insurance company called Aviva, claims related to VR devices increased by 31% in total in 2021. The company reported an astonishing 68% increase in such claims between 2016 and 2022.

Aviva analysts noted a surge in claims after people started unintentionally breaking valuable furniture, appliances and various forms of expensive equipment while wearing headsets and other peripherals, which has impaired their ability to perceive the world around them.

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“As new games and gadgets become popular, we often see this reflected in customer complaints,” Aviva property claims manager Kelly Whittington said in an interview. “In the past, we’ve seen similar trends involving consoles with handsets, fitness games, and even rogue spinners.”

Whittington noted that most of the claims were for damaged or destroyed televisions, but also pointed out that shattered windows and broken ceiling fans were commonplace. People have been known to sway while waving their arms when playing games under the influence of VR devices. People have even been known to hit their loved ones. The average claim is approximately $920.

Oculus-Quest---via Meta-1

“These devices can be a great source of enjoyment, but we encourage people to be aware of their surroundings and to take a look at their home insurance to make sure it meets their needs,” remarked Whittington. Aviva recommends adding accidental damage coverage to their home insurance plans.

Aviva expects there will be many more insurance claims related to VR devices in the future. The company noted that retailers have seen strong sales of headsets and other peripherals in recent years. Whittington just hopes people take the proper precautions before having fun with their VR devices in the future.

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